FAQs
Here are the most common questions about VitaliLift and our store.
Shipping & Delivery
Where do you ship?
We ship worldwide! Delivery times and shipping fees vary based on location.
How long does shipping take?
- USA & Canada: 5-10 business days
- UK & Europe: 7-12 business days
- Australia & International: 10-15 business days
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment in real time.
Do you offer free shipping?
Yes! We offer free shipping.
Ordering & Payments
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Klarna for installment payments.
Is my payment information secure?
Yes! We use SSL encryption to ensure that your payment details are fully protected.
Returns & Warranty
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with VitaliLift™, you can return it within 30 days for a full refund.
How do I start a return?
To initiate a return, please contact our support team at info@vitaliskins.com with your order number.
Does VitaliLift™ come with a warranty?
Yes! VitaliLift comes with a 1-year warranty against manufacturing defects.
Product FAQs
How does VitaliLift work?
VitaliLift™ combines three powerful technologies:
- Microcurrent: Stimulates facial muscles to improve tone and lift.
- LED Therapy: Promotes collagen production and skin rejuvenation.
- Sonic Vibrations: Enhances circulation and product absorption for better results.
Is VitaliLift™ safe to use?
Yes! VitaliLift™ is designed for safe at-home use. It is non-invasive and pain-free. However, if you have any medical conditions or are pregnant, we recommend consulting a healthcare professional before use.
When will I see results?
Many users notice a visible lift and improved skin texture within a few weeks. Full results typically appear after 4-8 weeks of consistent use.
Can I use VitaliLift with skincare products?
Yes! For optimal results, use VitaliLift with a water-based gel or serum to help conduct microcurrent energy effectively.